A guaranteed sale needs an effective structure
Virtual Connection provides solutions for all stages of the process, from knowledge of the final consumer (location, hygiene and enrichment of bases) to structuring the offer and the sale. We are always seeking high quality results.
Researched integraded solutions for outbound sales
Virtual Connection develops modular products, aimed towards the B2B or B2C audiences.
Higher quality sales, which accompanies the seller from first approach to the finalization of sale. Focused on the sale: Sales Strategy, a focus on closing, aggressiveness and overcoming objections. Quality of the sale: Compliance with business rules, validation of the sale process, monitoring and auditing.
Technology for approaching sales through multiple channels
Our technologies allow segmentation of calls, without the need to interrupt the operation.
Information based on client: Strategies and adaptation of the business rules, aligned to business purposes and goals.
We turn Solutions for Customer Service into improvements in the sales process
- Production Planning and Control (PPC) - Focused on optimizing and providing the best analysis, mailing strategies and dialing rules.
- Teams specialized in sales strategies.
- Data Enrichment aligned with client´s business needs.
- Segmentations with attention on increasing performance.
- Sales Analysts who focus on the customer with special attention to products, services and market adherence of your competitors.
- Issuing indicators as per the request of clients.
- Control and monitoring reports with intraday partial closures.
- Online monitoring with focus on quality and adherence to processes, with qualitative and quantitative quartile evaluation.
- Sales-oriented prioritization, alignment, understanding and improvement of the sales process.