Market Recognition

Results-based Innovation


Although relatively new to the BPO market, but with experienced professionals and concrete results, we seek to work with our customers and through operational cases to gain market recognition, certification and accreditation that demonstrate our continuous search for the best practices and best results for our customers.
These awards attest to Virtual Connection’s commitment to pursuing the highest levels of excellence in providing goods and services.
Every year, this recognition drives our expansion with determination and responsibility.
ABT XIII Award: elected one of the most innovative Contact Center operations in Brazil, 2013.
ABT XIV Award: elected one of the best in Inbound Operations for the Unichat Unimed case, 2014.
ABT XV Award elected one of the most innovative Contact Center operations in Brazil, 2015.
ABT Prêmio XVI: Elected among the best in the People Management category in 2016.
PECC: for 3 consecutive years (2013 - 2015) among the Best Practices in Customer Relationship Management.
CIC Brazil 2014: Silver and Bronze: voted one of the best companies in Brazil for Services and Customer Relationships.
CIC Latam 2016 Gold: Elected the best business in Brazil for Human Resources Management.
Best Performance 2016: Elected one of the best companies in Excellence in Training and People Management Practices.