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What is Omnichannel?
Omnichannel's platform is a marketing, sales and service strategy that seeks to offer a unique and interconnected experience to customers through relationship and alignment of online and offline channels.
Our solution consists of a platform that enables the management of customer interactions in an effective and integrated way, providing the quality of service and satisfaction that your customer deserves.
Nossa solução consiste emuma plataforma que possibilita a gestãodas interações dos clientes de uma forma efetiva e integrada, proporcionando a qualidade de atendimento e satisfaçãoque o seu cliente merece.

Funcionalidades

Integration
Voice Channels

Contact Center
in the cloud

Whatsapp integration

automatic dialing

Social Network Integration

Integration
with ID

reports

Contact Center
home office

call recording

Chat Integration

Service Front-end

Integration of
Email

Service scripts

Dashboards
How it works?

After hiring our platform, all you have to do is use it over the internet to respond to your customers in a simple, useful and quick way, and mainly through a single place. In addition, there is a bonus: no capital investments (CAPEX) are required.
Get in touch with us and understand how digital transformation can improve service and relationships with the Omnichannel strategy.
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